Life Events

Big or small, we're here for them all!

Time away from PetSmart

Vacation, holidays, sick days, and more!

Work or Life Changes

If you have a qualifying event, see how it may impact your benefits.


Ally is our employee assistance program (EAP) that offers a wealth of services.

Associate Assistance Foundation

Financial support for associates in need.

Life and Accident Insurance

Accidents happen. See how PetSmart helps you be prepared.

Leave of Absence and Accommodations

Family, medical, and disability leaves.


Take care of your health and wellness. Explore our wellness program here.


Get help tackling the physical, emotional, and logistical needs of caring for a loved one who is aging or has special needs, with Dari by Homethrive.

Frequently Asked Questions

Vacation time applies to all regular full-time and part-time U.S. store, U.S. Distribution Center, and Phoenix Home Office associates.

PTO hours are visible in HR Connect on the Paid Time Off page.

Full-time hourly and salaried associates, excluding Director level and above, reaching their 5-year, 10-year, or 15-year anniversary during a calendar year receive the potential vacation hours in January of that year in accordance to the accrual schedule based on the corresponding years of continuous service reached that year.

Our basic and supplemental life insurance policies are available for full-time associates.