Contacts

Frequently Used Links, Phone Numbers and Emails

 

Group or Organization Contact Information

PetSmart Benefits Team

Phone: 1-866-263-8411

Email: benefits@petsmart.com

Leave of Absence Team

Phone: 1-800-521-7387 

Email: leaveofabsence@petsmart.com

HR Shared Services team

Phone: 1-866-263-8411

Email: HRSharedServices@petsmart.com

Benefits Mobile Directory

Text BENEFITS to 67936 to add this as a free resource on your phone

Download Instructions

UnitedHealthcare 

  • Medical plans
  • Health Reimbursement Account
  • Flexible Spending Accounts
  • Advocate4Me

Phone: 1-866-501-3061

Website: myuhc.com 

Email: Advocate4Me@uhc.com 

Bind

  • Medical plan

Phone: 1-833-997-1084

Website: ChooseBind.com/PetSmart (access code: petsmart2021)

Prescription drugs: CVS Caremark

Phone: 1-800-966-5772

Website: caremark.com

PrudentRX

Phone: 1-800-578-4403

Optum Financial

Website: optumbank.com 

Able To Counseling

Phone: 844-622-5386

Website: ableto.com/enroll 

Hinge Health

Website: hingehealth.com/petsmart 

Livongo

Phone: 1-800-945-4355

Website: welcome.livongo.com/petsmart

Real Appeal 

Phone: 1-844-344-REAL

Website: petsmart.realappeal.com

Quit for Life: UHC Smoking Cessation Program

Phone: 1-866-784-8454

Website: quitnow.net

Pivot: Bind Smoking Cessation Program

Phone: 650-249-3959

Email: info@pivot.co

Website: account.pivot.co/partner/bind

Personal Wellness Coaching

Phone: 1-800-478-1057

Website: myuhc.wellnesscoachingnow.com

Autism Spectrum Disorders

Phone: 1-800-788-5614

2nd M.D.

Phone: 1.866.269.3534

Website: 2nd.MD/petsmart

Sanvello

Website: sanvello.com

Talkspace

Website: talkspace.com/connect 

Virtual Visits

Website: uhc.com/virtualvisits or amwell.com or doctorondemand.com 

Cigna: Dental Plans

Phone: 1-800-367-1037

Website: mycigna.com

VSP Vision Plan

Phone: 1-800-877-7195

Website: vsp.com

SaveSmart 401(k) Plan

Phone: 1-888-401-5738

Website: www.401k.com

Prudential

Phone: 1-800-824-0040

Website: prudential.com

WageWorks Inc. A Health Equity Company

Phone: 1-877-722-2667

Website: mybenefits.wageworks.com 

Workers’ Compensation: Sedgwick 

Coverage: 1-800-582-7387

Existing Claim: 1-888-287-7387

UnitedHealthcare Maternity Support Program

Phone: 1-877-201-5328

Website: myuhc.phs.com/maternitysupport

Cleo: Bind Maternity Support Program

Email:  support@hicleo.com

Website: hicleo.com/activate

UnitedHealthcare Fertility Support Program

Phone: 1-866-501-3061

Progyny: Bind Fertility Support Program

Phone: 1-833-210-4629

Email: members@progyny.com

Website: http://progyny.com

Cigna Short-Term Disability

Phone: 1-855-709-6395

Website: mycigna.com

Ally

Phone: 1-800-788-5614

Website: liveandworkwell.com, Access code: 12347

Substance Use Treatment Helpline

Phone: 855-780-5955

PetSmart Associate Assistance Foundation (PAAF)

Email: paaf@petsmart.com 

Tuition Assistance Program

Email: tuitionassistance@petsmart.com 

PerkSpot

Website: petsmart.perskpot.com/login

Smart Solutions Discount Plan

Phone: 1-866-578-1663

Website: petsmart.smartsolutionplus.com 

MetLife: Group Auto and Home Insurance, Legal Services, Pet Insurance

Phone: 1-800-GET-MET8 (1-800-438-6388)

Website: metlife.com/mybenefits

 

Legal services: legalplans.com

In the top navigation, click Employees/Members Click Here, then Thinking About Enrolling?, and then enter the access code: “MetLaw”

Cigna: Identity Theft, Will Preparation

Phone: 1-888-724-2262

Group #: 57

Website: cigna.mysecureadvantage.com

Cigna: Secure Travel®

Phone: 1-888-226-4567

Policy #: FLX980272; Group #: 57

Increased Hotel/Day Camp Discount! Now 50% Off for all PetSmart associates

from June 21-Aug. 29!

*Excludes July 1–5