WE'VE MADE LOTS OF CHANGES AND ENHANCEMENTS TO YOUR 2023 BENEFITS!

Contacts

Frequently Used Links, Phone Numbers and Emails

Download the 2022 Contact List

Group or Organization Contact Information

PetSmart Benefits Team

Phone: 1-866-263-8411

Email: benefits@petsmart.com

Leave of Absence Team

Phone: 1-800-521-7387 

Email: leaveofabsence@petsmart.com

HR Shared Services team

Phone: 1-866-263-8411

Email: HRSharedServices@petsmart.com

Benefits Mobile Directory

Text BENEFITS to 67936 to add this as a free resource on your phone

Download Instructions

UnitedHealthcare 

  • Medical plans
  • Health Reimbursement Account
  • Flexible Spending Accounts
  • Advocate4Me

Phone: 1-866-501-3061

Website: myuhc.com 

Email: Advocate4Me@uhc.com 

Surest, a UnitedHealthcare Company

  • Medical plan

Phone: 1-833-997-1084 or 1-866-683-6440

Website: Benefits.Surest.com

Prescription drugs: CVS Caremark

 

Transform Diabetes Care

Phone: 1-800-966-5772

Website: caremark.com

Phone: 1-800-348-5238

PrudentRX

Phone: 1-800-578-4403

Optum Financial

Website: optumbank.com 

Able To Counseling

Phone: 844-622-5386

Website: ableto.com/enroll 

Hinge Health

Website: hingehealth.com/petsmart 

Livongo

Phone: 1-800-945-4355

Website: welcome.livongo.com/petsmart

Real Appeal 

Phone: 1-844-344-REAL

Website: petsmart.realappeal.com

Quit for Life: UHC Smoking Cessation Program

Phone: 1-866-784-8454

Website: quitnow.net

Pivot: Bind Smoking Cessation Program

Phone: 650-249-3959

Email: info@pivot.co

Website: account.pivot.co/partner/bind

Personal Wellness Coaching

Phone: 1-800-478-1057

Website: myuhc.wellnesscoachingnow.com

Autism Spectrum Disorders

Phone: 1-800-788-5614

2nd M.D.

Phone: 1.866.269.3534

Website: 2nd.MD/petsmart

Sanvello

Website: sanvello.com

Talkspace

Website: talkspace.com/connect 

Virtual Visits

Website: uhc.com/virtualvisits or amwell.com or doctorondemand.com 

Cigna: Dental Plans

Phone: 1-800-367-1037

Website: mycigna.com

VSP Vision Plan

Phone: 1-800-877-7195

Website: vsp.com

SaveSmart 401(k) Plan – Fidelity

Phone: 1-888-401-5738

Website: www.401k.com

Deferred Compensation – Empower (formerly Prudential)

Phone: 1-800-824-0040

Website: Empower – DCP Website

WageWorks Inc. A Health Equity Company

Phone: 1-877-722-2667

Website: mybenefits.wageworks.com 

Workers’ Compensation: Sedgwick 

Coverage: 1-800-582-7387

Existing Claim: 1-888-287-7387

UnitedHealthcare Fertility Support Program

Phone: 1-866-501-3061

Progyny: Bind Fertility Support Program

Phone: 1-833-210-4629

Email: members@progyny.com

Website: http://progyny.com

New York Life Short-Term Disability

Phone: 1-855-709-6395

Website: mynylgbs.com

Ally

Phone: 1-800-788-5614

Website: liveandworkwell.com, Access code: 12347

Substance Use Treatment Helpline

Phone: 855-780-5955

PetSmart Associate Assistance Foundation (PAAF)

Email: paaf@petsmart.com 

Tuition Assistance Program

Email: tuitionassistance@petsmart.com 

PerkSpot

Website: petsmart.perskpot.com/login

Smart Solutions Discount Plan

Phone: 1-866-578-1663

Website: petsmart.smartsolutionplus.com 

MetLife: Group Auto and Home Insurance, Legal Services, Pet Insurance

Phone: 1-800-GET-MET8 (1-800-438-6388)

Website: metlife.com/mybenefits

 

Legal services: legalplans.com

In the top navigation, click Employees/Members Click Here, then Thinking About Enrolling?, and then enter the access code: “MetLaw”

Cigna: Identity Theft, Will Preparation

Phone: 1-888-724-2262

Group #: 57

Website: cigna.mysecureadvantage.com

Cigna: Secure Travel®

Phone: 1-888-226-4567

Policy #: FLX980272; Group #: 57