Contacts

Frequently Used Links, Phone Numbers and Emails

 

Group or Organization Contact Information

PetSmart Benefit Center

Phone: 1-888-481-0101

Monday-Friday 8am-6pm PST

Leave of Absence Team

Phone: 1-800-521-7387 

Email: leaveofabsence@petsmart.com

HR Shared Services team

Phone: 1-866-263-8411

Email: HRSharedServices@petsmart.com

CVS Caremark, prescription drug coverage through national carriers

 

Phone: 1-855-821-0355

Website: caremark.com

Transform Diabetes Care

Phone: 1-800-348-5238

PrudentRX

Phone: 1-800-578-4403

Optum Financial

Website: optumbank.com 

HSA Phone: 866-234-8913

FSA Phone: 1-800-234-5543

Able To Counseling

Phone: 844-622-5386

Website: ableto.com/enroll 

Hinge Health

Website: hingehealth.com/petsmart 

2nd M.D.

Phone: 1.866.269.3534

Website: 2nd.MD/petsmart

SaveSmart 401(k) Plan – Fidelity

Phone: 1-888-401-5738

Website: www.401k.com

Deferred Compensation – Empower 

Phone: 1-800-824-0040

Website: Empower – DCP Website

Workers’ Compensation: Sedgwick 

Coverage: 1-800-582-7387

Existing Claim: 1-888-287-7387

New York Life Short-Term Disability

Phone: 1-855-709-6395

Website: mynylgbs.com

Ally

Phone: 1-800-788-5614

Website: liveandworkwell.com, Access code: 12347

Substance Use Treatment Helpline

Phone: 855-780-5955

PetSmart Associate Assistance Foundation (PAAF)

Email: paaf@petsmart.com 

Tuition Assistance Program

Email: tuitionassistance@petsmart.com 

PerkSpot

Website: petsmart.perskpot.com/login

Smart Solutions Discount Plan

Phone: 1-866-578-1663

Website: petsmart.smartsolutionplus.com 

MetLife: Group Auto and Home Insurance, Legal Services, Pet Insurance

Phone: 1-800-GET-MET8 (1-800-438-6388)

Website: metlife.com/mybenefits

 

Legal services: legalplans.com

In the top navigation, click Employees/Members Click Here, then Thinking About Enrolling?, and then enter the access code: “MetLaw”

Cigna: Identity Theft, Will Preparation

Phone: 1-888-724-2262

Group #: 57

Website: cigna.mysecureadvantage.com

Cigna: Secure Travel®

Phone: 1-888-226-4567

Policy #: FLX980272; Group #: 57

Sleepio

Website: onboarding.sleepio.com/sleepio/PetSmart

Daylight

Website: onboarding.trydaylight.com/daylight/PetSmart

Hello Heart

Website: join.helloheart.com

 2023 Benefit Vendor Contact

UnitedHealthcare

  • Health Reimbursement Account
  • 2023 Claims

Phone: 1-866-501-3061

Website: myuhc.com

Surest, a UnitedHealthcare Company

  • 2023 Claims

Phone: 1-833-997-1084 or 1-866-683-6440

Website: benefits.surest.com

Cigna: Dental Plans

Phone: 1-800-367-1037

Website: mycigna.com

VSP Vision Plan

Phone: 1-800-877-7195

Website: vsp.com