Ally

Through Ally, our employee assistance program (EAP), we’re here for you. We offer a variety of helpful resources to support you and your family throughout different stages of your well-being journey. From managing stress to addressing financial challenges to learning how to make positive health changes, these programs are available for all associates. Accessing these programs is easy and available 24 hours a day. A specialist will be there to offer support and help identify the best resources for you. 

Check out the guidance resources linked below or call 1-855-201-3843 to learn more or to find support. The access code is PETSMART.

• assessment and counseling – for short-term mental health and substance use problems; includes up to three face-to-face counseling visits covered at 100 percent.
• financial assistance – free phone consultations with credentialed financial professionals to discuss financial planning, debt management, investments and other financial matters.
• legal assistance – legal services include one 30-minute attorney consultation per personal legal matter, plus a 25 percent discount for ongoing services. Legal services address issues like landlord/tenant disputes, personal injury, and bankruptcy.
• family mediation – access to information and/or referral to a mediator to resolve family disputes in lieu of pursuing litigation.

Visit the robust website where you can get tailored support for you. 

• • Connect Me
    • With as little as two clicks, you can connect immediately with an expert or schedule appointments for services.
  • Guide Me
    • Quickly assesses your area of need and directs you to the care options, tools, and resources most
      appropriate to your focus area. In just a few clicks, you can navigate one of more than 1,000 path
      options that lead to a variety of solutions, all tailored to your needs.
  • Assess Me
    •  This option first guides you through a brief well-being assessment, which evaluates your needs across
      six primary care pillars: Mental, Emotional, Physical, Social, Legal, and Financial. The platform then
      measures and benchmarks your results and provides a series of personalized, multistep Well-Being Plans tailored to your specific areas of need.

For a more traditional experience, you can always visit “Browse All Services” and quickly view all the platform has to offer.