Welcome to PetSmart Canada Benefits!

Learn more about the benefits and offerings available to you during your #LifeAtPetSmart.

Our AWEsome Offerings

Your benefits are a big part of your total rewards. PetSmart is here for you throughout all stages of your life. We offer a wide variety of resources, information, and support during your career with us. From medical coverage to time away, you’ll find everything you need to know on this website. Check out some of our most utilized benefits and offerings below.

Leave of Absence and Accomodations

Need to take time away to care for yourself or a qualified family member?

Time Away from PetSmart

Learn about paid time off, sick leave, and holidays!

Retirement Savings

Learn how to invest in your future.

Extended Healthcare Benefits

Paramedical services covered.

Associate Assistance Foundation

Financial and emergency support for associates in need.

Wellness Resources

Get better and stay well with these wellness resources.

  • If you are a full-time associate scheduled to work 34 or more hours per week, and you are classified as full-time by your manager, you are eligible to participate in PetSmart’s benefits package, which includes quality health care programs and Registered Retirement Savings Plan (RRSP) to help you save for retirement. You can also explore this website where you’ll find information and tools to help you use your benefits and maintain good health.
  • If you are a part-time associate in Saskatchewan, you can participate in the plan if you meet eligibility requirements. For more information, contact HRSS Canada at HRSharedServices-Canada@petsmart.com.
  • If you are a part-time associate outside of Saskatchewan, you can participate in the Registered Retirement Savings Plan (RRSP) to help you save for retirement. You can also participate in the Perkopolis program which offers discounts at many of your favourite places to shop.

How and When to Enrol

  • Review your benefits options. (Note: If you do nothing, your coverage will default to single coverage for health care and dental coverage)
  • You can enroll online through HR Connect.
  • First time using HR Connect? You will need to create a user ID and password. On the HR Connect home page, click Get Started for instructions on how to set up your user ID and password.
  • When finished, make sure to print your confirmation page.


Here at PetSmart, we know that when life happens, you have to be flexible. We also know that we all work best in our own way, which is why we offer the FlexSmart flexible work schedule. FlexSmart operates under a simple premise – associates are expected to consistently perform exceptional work that advances our mission and vision. Sometimes, this can be accomplished with a flexible work schedule. A flexible schedule can mean many things, including telecommuting and working non-traditional business hours. This policy only applies to PetSmart associates at the Phoenix Home Office and the Canada Home Office. Some teams may have supplemental guidelines, such as the Services Reservation Center and IT Solutions Center.

To learn more, check out the FlexSmart landing page located on our internal Fetch site where you can find the policy and frequently asked questions.

Frequently Asked Questions

Haven’t found what you’re looking for? Check out these frequently asked questions.

PetSmart offers a variety of medical benefits, discounts, and support to our full-time and part-time associates depending on eligibility.

Enrollment letters are sent to the associate’s work location and personal email address, if provided at the time of hire. If the enrollment letter has not been received, associates should contact HRSharedServices-Canada@petsmart.com.

PetSmart observes ten paid holidays per year. Full-time associates may be eligible for the following holidays:

  • New Year’s Day
  • Family Day
  • Good Friday
  • Victoria Day
  • Canada Day
  • Civic Day
  • Labour Day
  • Remembrance Day
  • Christmas Day
  • Boxing Day

To learn more about paid holidays and Paid Time Off click here.

PetSmart associates are eligible for a variety of company and non-company discounts. Associate discounts include 15% discount on products and services and up to 50% off proprietary brands. Associates can also take advantage of our Perkopolis partnership for access to thousands of discounts on things like cell phones, travel & entertainment, groceries and much more. To learn more, visit the Discounts & Offerings page.

Associates are eligible for different types of paid time off depending on your work location, full-time or part-time status and local laws. Learn more about Paid Time Off.